Real people, ready to help.
Whether you are setting up your first widget or connecting WhatsApp, the Padorix team is a ticket away.
The fastest way to reach us. From your dashboard, choose Create → New support ticket.
Log in to open a ticketAnswers about setup, channels, plans, billing and privacy, organised by topic.
Read the FAQNot a customer yet, or locked out of your account? Write to support@padorix.com.
Send an emailEvery question gets a thread, not a lost email.
Merchants see every ticket raised in their workspace; team members see the ones they raised.
Pick a category such as chat widget, channels or billing, set a priority and explain what happened.
Attach up to three images so we can see exactly what you see.
When we reply you get an in-app notification and an email. Reply from the ticket to keep everything in one thread.
Mark it resolved when you are all set, or reply to reopen it. Then tell us how we did.
Tickets from workspaces on a plan with priority support are flagged for our team and answered first.
Your next customer is on your website right now.
See them, understand them and start the conversation, with Padorix.