New: support tickets, 8 messaging channels in one inbox, and a smarter dashboard
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FeaturesLive chat, AI, translation and visitor insightChannelsWhatsApp, Instagram, Telegram and more in one inboxFor teamsSeats, check-ins, follow-ups and team insightHow it worksLive on your website in five minutesWhat's newEvery recent release, in one place
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Pricing

Simple pricing that grows with your conversations.

Start on a free plan that never expires. When your team and traffic grow, upgrade one workspace at a time, billed monthly in USD.

Free plan, no time limit Cancel or switch any time No card needed to start

Limits apply per workspace; conversations are counted per month, image and voice limits per conversation.

On every plan

The essentials are always included.

Live chat widget

A branded chat bubble on every page, with images and voice notes.

Real-time visitor tracking

See who is on your website, where they came from and what they read.

Visitor journeys and analytics

Pages, clicks, scroll depth and traffic sources in one dashboard.

Privacy and consent tools

Cookie and form consent, page exclusions and data export on request.

One team seat free

Every workspace includes a free team seat forever; add more seats only when you need them.

Connect any channel

Connecting WhatsApp, Instagram, Telegram and the rest is free; plans set the monthly conversations.

Support tickets

Open a ticket from your dashboard and follow the conversation with our team.

Daily team check-ins

Today’s check-in board on every plan; history and reports on plans with team activity.

Billing questions

Plans and payments, explained.

Payments are processed securely by Bachs. Prices exclude any applicable taxes.

All questions
Is there a free plan?

Yes. Every workspace starts on the free plan, which never expires; it only has monthly limits. For a new workspace's first days the free plan also includes the paid features, such as exports, chat ratings, visitor profiles and more translation languages, so you can see what upgrading unlocks. The free plan's limits still apply during the preview, and afterwards those features simply switch off.

What happens when the feature preview ends?

The paid features switch off on their own and nothing is charged. Your conversations, visitors, ratings and translations stay. Upgrade at any time to switch the features back on along with higher limits.

How does billing work?

Each workspace has its own plan, billed monthly in USD through our payment partner Bachs. At checkout you choose to renew automatically or to pay for one month at a time. You can switch plans, stop the next payment or reactivate at any time from Billing.

Can I change or cancel my plan?

Yes. Upgrades are charged the prorated difference straight away and downgrades become credit. If you stop renewing, your paid plan runs to the end of the month you paid for, then the workspace returns to the free plan and keeps its data.

What happens if I reach a monthly limit?

Chat always keeps working. If you reach the tracked-visitor allowance, new visitor tracking pauses until the next month; for AI replies and translation, those features pause until the allowance resets. You can upgrade at any time to raise the limits immediately.

Do you store my card details?

No. Card and other payment details are entered on Bachs' secure hosted checkout and never reach Padorix. We only keep payment records such as amounts, dates and receipt references.

Your next customer is on your website right now.

See them, understand them and start the conversation, with Padorix.

Every conversation, one inbox.

Your website chat plus 8 messaging channels, answered by one team.

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Know every visitor, talk to them on every channel, and keep customers coming back, in every market you serve.

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