Reply to customers on your WhatsApp Business number.
Link your WhatsApp Business number
Channels
Every conversation, one inbox.
Your customers write on WhatsApp, Instagram, Messenger, Telegram and more. Padorix brings all of it next to your website chat, so your team answers everyone from one place.
WhatsApp Instagram Messenger Telegram TikTok Slack Discord Email
8 channels
Connect the apps your customers already use.
Each workspace connects its own accounts from Apps. Messages, images and replies flow both ways.
Answer Instagram DMs without leaving Padorix.
Connect your Instagram professional account
Messenger
Handle messages sent to your Facebook Page.
Connect your Facebook Page
Telegram
Turn your Telegram bot into a support line.
Paste your bot token from BotFather
TikTok
Reply to DMs on your TikTok Business account.
Connect your TikTok Business account
Slack
Answer direct messages sent to your Slack app.
Install the Padorix Slack app
Discord
Answer direct messages sent to your Discord bot.
Add your Discord bot
Answer your support inbox, in the customer’s email thread.
Forward your support address
Why one inbox
Fewer tabs. Faster answers. Nothing missed.
One inbox for everything
Website chats and every connected channel arrive in the same list, each marked with where it came from.
The same team, the same rules
Assignments, departments, internal notes and team insights work the same on every channel.
AI where it fits
Your AI assistant can help with website conversations while your team covers the rest.
Translate any message
Customers write in their language; translations appear under the original for your team.
Context beside the chat
Notes, tags, ratings and the full history stay with the customer, whichever app they used.
Free to connect
Connecting a channel costs nothing. Each plan includes a monthly number of new conversations per channel.
Set up
Connected in three steps.
No developers needed. Disconnect any time, and your conversation history stays in Padorix.
- 1Open Apps in your dashboard
Every workspace has its own channels, so each brand keeps its own accounts.
- 2Connect the account
Sign in with the platform or paste a bot token, depending on the channel. It takes a minute.
- 3Reply from Padorix
New messages appear in Chats in real time, and your replies go back through the same app.
Your next customer is on your website right now.
See them, understand them and start the conversation, with Padorix.