Cookie policy

Cookies are small text files stored by a browser. Similar technologies may include local storage, session storage, pixels, SDKs, and device identifiers. They help a website remember settings, keep a session secure, understand performance, and measure whether content is useful.

• Strictly necessary: the HTTP-only session cookie that keeps you signed in to the dashboard, the security token stored for your session to protect against cross-site requests, load balancing, session continuity, your cookie consent choice, and core feature delivery such as billing checkouts. These cannot normally be switched off through the cookie banner.
• Preferences: language, interface, theme, workspace, or other choices that improve the experience.
• Analytics: aggregated information about page visits, feature usage, errors, and performance. We use this only where permitted and according to your choices.
• Marketing or measurement: technologies used to understand campaigns or deliver relevant communications. These are optional and should remain off unless you choose them.

Some technologies are set by Padorix and others may be set by service providers that help us host, secure, measure, or communicate through the service. Third parties may process information under their own terms. We review providers and limit access to the purpose for which they are engaged.

When you pay for a plan, you leave Padorix for the hosted checkout of our payment partner, Bachs. That page is on Bachs' own website and uses cookies and similar technologies that Bachs needs to process the payment securely and prevent fraud, under Bachs' own policies. Padorix does not set or read those cookies.

On your first visit, the cookie consent control lets you accept all optional categories, reject optional categories, or choose categories individually. You can reopen Cookie Settings from the footer. You can also control storage through browser settings, although blocking necessary cookies may prevent login, payments, or other features from working.

Cookie lifetimes vary. Session cookies expire when the session ends, while preference and measurement cookies may remain for a defined period or until you delete them. The consent record may be retained to remember and demonstrate your choice.

A business may configure a Padorix support widget on its website. That business is responsible for its own disclosures and choices for visitor technologies. A widget uses a visitor identifier and conversation identifiers in local storage to keep a conversation working across pages, to apply the business's per-conversation limits on images and voice notes, and to avoid repeated prompts.

We may update this policy when technologies or laws change. For questions about cookies or your choices, contact support@padorix.com. For broader data rights, see the Privacy Policy and Nigeria Data Protection Act notice.