Features

Everything you need to see, understand and talk to every visitor.

Live chat, eight messaging channels, an AI assistant, translation and visitor intelligence in one platform, built for teams that answer customers in real time.

Chat platform Channels Visitor intelligence For teams Check-ins & follow-ups Start free

The platform

Everything between the first visit and the first sale.

Chat, analytics and visitor intelligence share the same data, so every reply your team sends starts with context.

Live chat

Conversations that already know the story.

Real-time chat with typing indicators, replies, starred messages and saved history. Each conversation shows where the visitor came from and what they looked at.

Jonas M. · Berlin

Online

Hi, can I manage more than one brand from one account?

It does! You can add a workspace for each brand and invite a team to each one.

Perfect. How do I add my team?

Ada from Sales is typing

Visitor context

Source: LinkedIn
Visits: 4
Time on site: 11m 40s
Device: Desktop · Chrome

Path before chat

/home
/features
/pricing
/pricing#team

Real-time

Your website is live. Your analytics should be too.

18visitors online

Viewing products7
On pricing4
In checkout3
Chatting2

High-intent visitor on /checkout

Returning visitor from Dubai · just now

Behaviour

See what people actually do.

Clicks, scroll depth, entry and exit pages, and time on page for every URL.

Scroll depth · /featureslast 7 days

100%

86%

71%

58%

41%

27%

TopBottom

Acquisition

Know which channels bring real customers.

Referrers and referral URLs, ranked by the visitors they bring in.

Instagram1,820
Google1,460
Direct980
LinkedIn640
X310

Geography

Built for a global audience.

See which countries and cities your visitors come from, and serve each market better.

US
United States
28%
NG
Nigeria
22%
GB
United Kingdom
17%
DE
Germany
11%
IN
India
9%
BR
Brazil
6%

Visitor journey

From “10,000 visitors” to one visitor's story.

Open any visitor and replay their visits, pages, clicks and chats in order.

Instagram adReferral
/home0:42
/product/sneaker-x3:10 · 78% scroll
/pricingClicked “Compare plans”
Started chat“Is shipping free?”
CheckoutConverted

Your widget, your brand

A chat widget that looks like you.

Set the colours, greeting, launcher icon and departments to match your brand. Try a colour below.

Theme colour

Greeting & welcome message
Custom launcher icon
Departments & tags
Knowledge base & FAQ
Inline or floating display

Hi there 👋

We usually reply in a few minutes

Sales

Support

Billing

New Channels

Every conversation, one inbox.

Customers message you on WhatsApp, Instagram, Messenger, Telegram, TikTok, Slack, Discord and email. Padorix puts all of it beside your website chat, with the same team, notes and history.

Explore channels

Inbox 5 open

Amaka O.1m
Do you deliver to Abuja this week?
@lena.studio3m
Is the blue one back in stock?
Visitor · Berlin4m
Can I change plans later?
Ravi9m
My order number is 10442
ops@northwind.co12m
Re: Invoice for October

Visitor opportunity intelligence

Don't just analyse visitors. Know which ones deserve your attention.

Padorix brings together visits, pages, clicks, chats and return visits into one clear signal. Your team doesn't have to read fifteen metrics to spot a buyer. Padorix highlights them while they're still on your website.

Returning visitor
7 visits in 9 days
Time on site
23 min total
Pricing page
Viewed 3×
Key action
Clicked “Contact sales”
Conversation
Started a chat

Needs attention

What visitors are doing, and what to do next

Comparing your pricing
Ready to buy
Viewed pricing 3 times and asked a question in chat
Reply while they decide
Stuck at checkout
Ready to buy
Opened checkout twice but didn't finish
Offer a hand
Came back for a closer look
Interested
Returning visitor who read most of your features page
Say hello
New from your campaign
Just arrived
First visit, browsing your product pages
Welcome them

Get started free

Keep your analytics. Add the layer it's missing.

Traditional analytics shows what is happening across your website. Padorix shows you the visitor behind each action, and gives your team a way to act on it.

Capability	Traditional analytics	Padorix
Page and traffic analytics
Traffic sources and geography
Entry and exit pages, clicks, scroll depth	Limited
Returning-visitor recognition	Limited
Drill down into an individual visitor
Full visitor timeline and journey
Live chat with visitor context
Chat analytics and customer feedback
High-intent visitor signals for your team

Your workspaces

+ Add workspace

L
Lumen Skincare
London · own widget, team and analytics
12 chats
K
Kora Travel
Nairobi · own widget, team and analytics
8 chats
N
Northwind Store
Toronto · own widget, team and analytics
21 chats

Northwind Store · team

AOJMLKPSTN

Last chat rated by customer

Multi-tenant by design

One account. Every brand. Every team.

Run several businesses, stores or clients side by side. Each workspace has its own widget, its own team and its own analytics. You can switch between them in one click, and you never have to create another login.

Separate workspaces
Data, settings and conversations stay isolated per business.
Team seats, first one free
Teammates join by invite and only see the workspaces they belong to. Extra seats are billed monthly, per seat.
AI assistant, human backup
Let the assistant answer from your knowledge base and hand over to your team when a person is needed.
Images and voice notes
Visitors and agents can send pictures and short voice messages inside the chat.
Feedback after every chat
Ask customers to rate a conversation and review the quality of every saved dialogue.
Instant notifications
Get an alert when a new chat or an important visitor action happens, wherever you are.
Check-ins and follow-ups
Daily team check-ins with real active time, and personal follow-up emails to customers who went quiet.

Your next customer is on your website right now.

See them, understand them and start the conversation, with Padorix.

Don't just analyse visitors. Know which ones deserve your attention.

Returning visitor

7 visits in 9 days

Time on site

23 min total

Pricing page

Viewed 3×

Key action

Clicked “Contact sales”

Conversation

Started a chat

Capability

Traditional analytics

Padorix

Page and traffic analytics

Traffic sources and geography

Entry and exit pages, clicks, scroll depth

Limited

Returning-visitor recognition

Limited

Drill down into an individual visitor

Full visitor timeline and journey

Live chat with visitor context

Chat analytics and customer feedback

High-intent visitor signals for your team

One account. Every brand. Every team.

Separate workspaces

Data, settings and conversations stay isolated per business.

Team seats, first one free

Teammates join by invite and only see the workspaces they belong to. Extra seats are billed monthly, per seat.

AI assistant, human backup

Let the assistant answer from your knowledge base and hand over to your team when a person is needed.

Images and voice notes

Visitors and agents can send pictures and short voice messages inside the chat.

Feedback after every chat

Ask customers to rate a conversation and review the quality of every saved dialogue.

Instant notifications

Get an alert when a new chat or an important visitor action happens, wherever you are.

Check-ins and follow-ups

Daily team check-ins with real active time, and personal follow-up emails to customers who went quiet.